A bus crashed into a tree on New Street in West Bromwich near the bus station at around 09:00 BST on Saturday.
West Midlands Fire Service crews were called to the single-vehicle road traffic collision at 09:04 BST. Reports indicated there were injuries at the scene.
West Midlands Police attended alongside fire service and ambulance colleagues. Officers said enquiries into the circumstances were ongoing and appealed for anyone who witnessed the crash to contact them.
Witness Account
James Davz, from West Bromwich, witnessed the collision and described the scene as "shocking". He told the BBC: "The bus has collided with a tree and it has split a seating area in half".
Bus Service Disruptions
National Express West Midlands diverted a number of bus services in both directions via West Bromwich Ringway and Bull Street while emergency services worked at the scene.